FAQs

Parking

  • There is ample street parking both metered & residential. There is a paid parking lot across the street but it is pricey. Depending on the time of day it is very easy to find a spot but, be sure to pay your meter they are very strict on ticketing!

Late / No Show Clients

Late Policy
I know life can happen however, if you are more than 15 mins late your appointment may need to be adjusted, canceled or rescheduled.

Late Cancellation Policy & No call/No Show Policy
You may cancel your appointment up to 12 hours before the start time.


How to cancel or reschedule?

  • From your account where you booked your appointment

  • Text, DM or call (619) 736-2476

  • Email Oliviagrayehair@gmail.com